✳️The pictures on the website are for reference only. If it is not clear or other factors, you can go to the store to see the actual product, and the actual product will prevail.
✳️All earrings in our store are sold as one pair, unless otherwise stated on the product
✳️All products are not returnable or exchangeable under normal circumstances. Refunds and exchanges are not allowed for reasons such as unsuitable size, dislike, color difference, etc.
✳️The product itself does not have repair and maintenance services
✳️Due to technical problems with the website system, the inventory is not updated immediately. There is a chance that the products displayed on the website are out of stock. In this case, we will notify the customer and provide a full refund for the out-of-stock products.
✳️The material of 925 silver is relatively soft compared to other materials (e.g. steel needles). If the ear needles are bent after receiving them, just adjust them lightly with your hands or pliers. This does not mean there is a problem with the product.
✳️If you find that there is a problem with the product, you need to take a photo to prove it and inform customer service within two weeks after receiving the product. If it is overdue, no refund will be processed. It is only suitable for products that are out of stock / products with problems. The only way to exchange products is by mail / one-for-one in-store exchange.
✳️Please make sure it is earrings or ear clips. Please make sure it is correct before submitting the order. The order must be placed within 5 days, otherwise it will automatically expire.
⚠️All final decisions belong to Ear.co
⚠️If you cannot accept the above terms, please do not purchase. Thank you for your cooperation.
